1. Home
  2. Email
  3. First steps
  4. How do I set up the email address in Apple Mail?
  1. Home
  2. Email
  3. General information
  4. How do I set up the email address in Apple Mail?
  1. Home
  2. Email
  3. Set up address in mail program
  4. How do I set up the email address in Apple Mail?

How do I set up the email address in Apple Mail?

If you haven’t already created an email address, you can do so in How do I create an email address? explained.

If you have created an email address in the hosted Exchange, we can only guarantee the installation in Outlook.

Once you have created an email address, you will still need the credentials sheet to set up the email address in Apple Mail.
If you no longer have this, click on the server center at the top of the myhosttech customer center
This can be downloaded again in the settings of the corresponding hosting.
The information on the access data sheet in the “Mail server settings” section is important.

Apple Mail einrichten

  1. Open your Apple Mail program
  2. Go to “Mail” in the menu bar at the top right
  3. Select “Add account”
  4. To configure your e-mail address, you must select “Other e-mail account” and then click on “Continue”
  5. Enter your name or the name of the mailbox, the e-mail address and the corresponding password
  6. In the next step, enter the user name
    Confixx: Username = webxxxx
    Plesk: Username = e-mail address
    Account type: IMAP
    Server for incoming e-mails and outgoing e-mails: according to the access data sheet
    Click to register
  7. Now it needs one more setting. To do this, go back to “Mail” in the menu and then to “Settings”
  8. Select your mailbox and then go to the “Server settings” tab
  9. Remove the tick under “Incoming e-mail server (IMAP)” under “Manage connection settings automatically
    Enter 993 or whatever is on your access data sheet for the port. Check the box next to “Use TLS/SSL”.
  10. Click on “Advanced IMAP settings” and check that “IMAP path prefix” is set to INBOX
  11. Remove the tick under “Outgoing e-mail server (SMTP)” at “Manage connection settings automatically
    Enter port 465 or whatever is on your access data sheet. Check the box next to “Use TLS/SSL”
  12. Save the settings

Now you can use your Apple Mail.

Apple Mail configuration:
Remove the tick under "Incoming e-mail server (IMAP)" under "Manage connection settings automatically
Enter 993 or whatever is on your access data sheet for the port. Check the box next to "Use TLS/SSL"
Click on "Advanced IMAP settings" and check that "IMAP path prefix" is set to INBOX

Remove the tick under "Outgoing e-mail server (SMTP)" at "Manage connection settings automatically
Enter port 465 or whatever is on your access data sheet. Check the box next to "Use TLS/SSL"

Here you will find the video instructions, step by step.

Setup in Apple Mail for Plesk or Confixx
Updated on 14. May 2024

Was this article helpful?

Related Articles

Do you need support?
Deine Lösung steht noch nicht in den FAQ? Keine Sorge, wir sind für dich da.
Kontaktiere uns!