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  4. How can I deactivate the Authenticator or switch to a new device?

How can I deactivate the Authenticator or switch to a new device?

Contents

Do you have a new smartphone and want to use your Authenticator again? Here is a description of how to proceed.

Plesk

  1. Log in to your Plesk Control Panel with your old/current authenticator.
  2. Select Google Authenticator on the left.
  3. Deactivate multi-factor authentication and confirm with “OK”.

If you no longer have access to your authenticator, please contact Support via the ticket system. They can remove the authenticator for you.

Updated on 21. April 2026

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