What are the advantages of Business Support?

If you have technical or contractual questions, you can reach our Business Support Team from Monday to Friday during office hours on a special telephone number (standard rate).
Outside these hours you can contact us at any time via the ticket system. Your requests will be prioritized and answered within 12 hours. Our technical support as well as our data center are staffed 24h/365 days, also on holidays.
Our on-site technicians can be called out during 24 hours via our emergency support.