How do I activate the spam filter?

Spam filters are automatically activated on our hosting servers.
We have a central system that takes over the function for all our servers.

Accordingly, you do not have to activate it, but you cannot deactivate it either.
It is also not possible to create your own rules. Our system learns from this how you deal with the mails.

The more often you move e-mails from the inbox to the spam folder, the greater the chance that our system will automatically create a rule with which the system will then automatically move similar e-mails to the spam folder in the future.

If an email ended up in the spam folder by mistake, move it to the inbox and reply to it. Our system then also learns from this action.

The system does not create the rules immediately. It takes time to make sure that the new rule doesn’t suddenly end up with incorrect emails in the spam folder, or that they no longer end up in the spam folder.

Updated on 23. February 2022

Was this article helpful?

Related Articles

Do you need support?
Deine Lösung steht noch nicht in den FAQ? Keine Sorge, wir sind für dich da.
Kontaktiere uns!