To protect you and other customers on the same system from unpleasant surprises, the following limits exist:
This protection mechanism is intended to prevent the server’s IP address from ending up on a so-called blacklist if spam is sent by a customer either intentionally or unintentionally (for example, through a security hole in a script). The entry on a blacklist affects the e-mail reception of all customers on a server and is therefore particularly devastating in a shared hosting environment. A modern email sending system is able to send emails in a staggered manner and thus not exceed this limit.
If you want to extend the mail limit on your L or XL hosting, please contact our technical support.
With the hosting packages L and XL, as well as with the reseller hosting from power, you can also optionally add your own IP address. So your mail service uses an independent & own IP address, which is not affected in case of blacklisting the shared IP of the shared hosting server. Contact our customer service if you are interested.