How can I upgrade my server?

You can generally upgrade your current vServer to a larger model or add additional options to your existing server.

To do this, log into your customer center at https://myhosttech.eu . Now you can under “Servercenter”> “Servercenter” click on the shopping symbol for the desired server.

Then select the desired product and any additional options. On the next page, you can define a date for the upgrade. In this context, please note that a restart of your vServer is mandatory for the upgrade.

An employee will accompany this process and thus reduce the downtime to a minimum. So that the upgrade can be carried out, we still need the access data for your system. You can deposit these directly online. The upgrade will then be carried out on the desired date.

You don’t have to move any data and the interruption is reduced to a minimum. After the restart, the new resources and/or additional options will be available to you.

Upgrades outside office hours are subject to a charge.

With a root server without management, you as the user are completely responsible for the administration and maintenance of your server. This means that our team has no direct access to your server configuration or setup. Should changes or extensions be necessary, there are two possible procedures:

Option 1
You give us clear instructions:
You tell us which specific extensions or customizations you need. It is important to note that you are responsible for the migration of your data. We will support you in implementing your requirements, but we do not assume any responsibility for the configuration or backup of your data.

Option 2
We carry out a system analysis:
Alternatively, we can carry out a detailed analysis of your server to determine the current status and complexity of your setup. In order to do this, we need the root access data for your server. This is the only way we can check the system in detail and plan the necessary steps for any adjustments or extensions.

This analysis is essential, as we don’t know how your server is configured and what individual challenges exist without seeing your setup. Depending on the scope and complexity of your system, the analysis can take several hours. The time required varies greatly depending on how complex your configuration is and what measures are required.

We charge for our work at our hourly rate of CHF 185.00 / EUR 120.00.

With a root server with management, we take over the complete administration and maintenance of your server. As soon as you let us know which customizations or extensions you need, we will discuss this internally and implement the changes for you. You don’t have to worry about the technical details yourself, as our team takes responsibility for the administration and ongoing operation.

Regardless of whether you use a root server with or without management, every adjustment to a physical server requires a certain lead time. Therefore, allow sufficient time for the implementation, especially when it comes to more complex changes or extensions.

Depending on the complexity, we have to charge an hourly rate of CHF 185.00 / EUR 120.00 for our work.