How can I set up DKIM?

Note that we can only offer the DKIM feature to customers with the Plesk Control Panel. Customers with the Confixx Control Panel must consider changing the Control Panel .

1. Log in to the Plesk Control Panel.
2. Go to Email on the left and then to Email settings at the top.
3. Select the desired domain.
4. Activate “Use DKIM spam protection system …” at the bottom and click on Apply.
   >> From now on, emails from this domain will be sent with a DKIM signature.
5. You must enter two DNS records so that receiving servers can check the signature.
6. You can find this via “Configuration of the external DNS” directly next to the activated box. (See screenshot).

The whole thing looks more complicated than it is. Only the section between the quotation marks is important – it starts with v=DKIM1 and ends with QAB;.

If your DNS records are with hosttech, proceed as follows. Otherwise, log in to your domain registrar and create two new TXT records.

1. Log in to the myhosttech.eu customer center.
2. Select domains on the left > Domaincenter.
3. Click on Details for the desired domain and then on DNS Records.
4. Create the two TXT records as described.

With certain name server providers, the dot must be specified at the end of the host (not with us).
The leading and trailing characters of the key do not have to be copied.
When copying, also make sure that no spaces are added in between.
The value of the TTL does not matter.

With DKIM, the receiving server can check whether an email is genuine and therefore classify it as more trustworthy. However, there is no guarantee, as some servers do not check DKIM at all. However, the setting can never do any harm – at best it improves your chances.

If you have any questions, our technical support team will be happy to help. You can find out more about DKIM in our blog post.